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Kindly wait 3-5 working days in order for the balance to reflect into your account accordingly. Technical fixes and overall improvements to make your gaming experience better Oylar ve. Regards, Casino Joy Team Update - Hi ZOE WHITE, Kindly note that your Withdrawal has been processed earlier today. This app has been updated by Apple to display the Apple Watch app icon. Should you have any queries do not hesitate to contact us, we are more than happy to help. At your convenience we kindly advise you to request a new Withdrawal request so that we can escalate to our Payments Team and resolve your case once and for all. The site brings with it a solid management background along with a large library of games, nice design, and fast payouts. It serves as a sister site to the popular brands Casino Cruise, Genesis Casino, and Vegas Hero. Regards, Casino Joy Team Update - Hi ZOE WHITE, Kindly note that due to a technical issue your Withdrawal funds have reverted back into your Casino Account. Casino Joy is an online betting site that was founded in 2018 and is operated by Genesis Global Limited. Once an update is provided we will contact you accordingly. Please bear with us while we investigate the matter. Kindly note that we have escalated your case to the relevant department. Hi ZOE WHITE, We are sorry to hear that you are having difficulties with our casino. Reply from Casino Joy Updated Aug 4, 2022